Strategically led CX
I can help inform and define the following:
The Problem - What exactly is the problem we are trying to solve?
The Audience - Who exactly are they? What environment are they in? Persona development, empathy maps and research really helps define who we are designing for.
Data and Research - I can uncover insights that lead to great solutions as well as understand capability gaps.
Analysis - I can prioritise and plan your roadmap for change.
Clarity & Concepts - Development of materials needed to make it happen.
Growth Planning
I offer sessions to set priorities and focus energy towards achieving desired business goals such as:
Brand Strategies and Story development
Target Audiences
Consumer Needs
Competitive Landscapes
Presentations that win
Get that new client with my:
Distilled Layouts and Compelling Story Narratives
Translating of client strategy into clear action plans that a dollar figure attached
Development of your Brand
Campaign ideas
Business & Consulting Case Developments
Sales and pitch decks
Proposal writing that includes clear, concise and persuasive client-facing value propositions.
Partner marketing concepts
CX/UX and design thinking methodologies
Design Thinking Workshops
Get to the right innovation quickly. Simplify complex business problems by putting yourself in the users shoes. Let me help you with:
Problem definition
Workshop inputs
Workshop facilitation
Outputs
Synthesising data
Recommendations